1. Sign into the Hosting Zoom account.
2. Go to Account Settings.
3. Under Account Settings menu, navigate to In Meeting (Advanced) tab.
4. Check 'Allow transcription service to transcribe meeting automatically' box.
5. Optional: select whether or not you wish the full transcription to be available in the In-Meeting chat log by checking (or unchecking) 'Allow viewing of full transcript in the in-meeting side panel' box.
If you are still experiencing issues, contact firstname.lastname@example.org.